Privacy Notice

Egg Digital Company Limited (the “Company”) realizes the importance of privacy and personal data protection for the Company’s clients, customers, visitors of the website, applications, news subscription, or any system operated by the Company (collectively called “you”). Thus, the Company has established this privacy notice to notify you about the Company’s process of collecting, using, and disclosing personal data, as well as your rights for personal data protection as prescribed by applicable laws. This will enable you to confidently use the website, applications, news platforms, or any system operated by the Company, including any and all services of the Company (collectively called the “Services”).

Personal Data

“Personal Data” means information relating to a person that enables identification of such person, whether directly or indirectly, but not including information of deceased persons, such as name-surname, identification card number, address, telephone number, financial transaction.

Personal Data may consist of sensitive information and be at risk of being treated unfairly (Sensitive Data). Such Personal Data includes, but is not limited to, biometrics data and data relating to religion.

In this regard, Personal Data includes any information provided by you to the Company and/or being in the Company’s possession and/or lawfully collected by the Company from any other sources or persons.

If the Company needs to collect, use, or disclose your Personal Data outside the scope specified in this Privacy Notice, the Company will inform you of such different characteristics at the time or prior to the collection, use, or disclosure of your Personal Data.

By using the Services, you are considered to have read and understood this Privacy Notice.

Type of Personal Data Collected, Used, or Disclosed by the Company

  • Name, surname;
  • Contact information such as address, telephone number, email;
  • Job title and company name;
  • Account login information and any information recorded from your access to the Services such as login ID, password, and/or security question and answer, log file;
  • Information relating to your devices and usage behaviors, including but not limited to unique device identifier, IP address, mobile device operating systems, mobile network service provider, location, cookie;

For additional services apart from fundamental Services or the collection, use, disclosure of Sensitive Personal Data not specified above, the Company will perform the processing under legal basis as prescribed by law. The Company will inform you of the purpose and type of Personal Data required to be collected, used, or disclosed prior to or at the time of such processing.

Basis of the Collection, Use, and Disclosure of Your Personal Data and the Purposes of Such Processing

The Company will collect, use, or disclose your Personal Data under legal basis and for the following purposes:

  • For necessity for the performance of the contract to which you are a party, or for performance in accordance with your request prior to entering into the contract, including but not limited to:
    • Using the Services;
    • Providing support service, contact and request for information, accept request, receiving news or to inquire about the Services;
    • Enhancing and improving the Services’ quality, increasing the Services efficiency, and facilitating you in using the Service;
    • Processing data in order to render the Services; and
    • Other processing related to the Services and possibly benefiting you.
  • For compliance with the laws, including but not limited to:
    • To comply with relevant laws to which the Company is subjected, including compliance with laws, regulations, rules, codes of practice, or guidelines issued by authorities or regulatory agencies.
  • Consent, including but not limited to:
    • Marketing purposes such as offering privileges and/or products or services that may interest you, promotional campaigns, public relations, surveys related to the Services, including statistics, analysis, study, and research, or managing the business needs of the Company, business partners, or affiliated companies, through contact channels you have provided such as email;
    • Other legitimate purposes in which the Company has obtained consent from time to time such as facilitating you in using the services of other service providers via the website, application, or any system operated by the Company.
  • For legitimate interests of the Company or any other person, except where such interests are overridden by the fundamental rights of your Personal Data, including but not limited to:
    • Prevention of crime and fraud; and
    • Enabling security systems and networks to meet international standards.
  • For substantial public interest which the Company has provided suitable measures to protect your fundamental rights and interests, including but not limited to:
    • Identification/verification to prevent crime and fraud; and
    • Suspicion of financial support for terrorism or money laundering.

Apart from the above mentioned legal basis and purposes, the Company may collect, use, or disclose your Personal Data under other legal basis, such as preventing or suppressing a danger to your life, body, or health, or for public interest archives. Where the collection, use, or disclosure falls under other purposes in accordance with the mentioned basis, the Company will notify you afterward.

The Disclosure of Your Personal Data to Third Parties and the Collection of Personal Data from Other Sources

For the processing pursuant to the purposes under the above mentioned legal basis, the Company may collect from and/or use, send, transfer, process, and/or disclose the Personal Data to the following persons:

  • Juristic persons having control over the Company or under the control of the Company including other companies under the same control of the Company, or other juristic persons or persons in which the Company is a contractual party, or having a legal relationship with the Company, including other service providers having power to perform tasks on behalf of the Company (including but not limited to, data processing providers, IT system providers, storage providers, marketing and advertising agencies, contact centers, customer service centers, and/or any other third party service providers);
  • Law enforcement agencies, regulatory authorities, or any other person prescribed by laws;
  • Any persons in order to prevent fraud, cybercrime, or to comply with laws or regulations issued by relevant authorities; and
  • Any persons in which the Company has a legitimate interest or in accordance with your consent.

The Company may collect and/or process your Personal Data from the following sources:

  • Directly from you, such as information collected from your accessing the Services, filling forms, giving feedback, inquiries, or any other communications or transactions with the Company;
  • From third parties or other persons, such as public information available to the public, or authorized persons who provide information to the Company;
  • From the Company’s affiliates or business partners; and
  • From other service providers, including but not limited to social media platforms that you use to log in or interact with the Services.

Retention Period of Personal Data

The Company will retain your Personal Data for as long as necessary to achieve the purposes for which it was collected, or for the period of time required by relevant laws or regulations. The Company will take appropriate measures to securely delete or anonymize your Personal Data when it is no longer necessary for the aforementioned purposes.

Your Rights

You have the following rights regarding your Personal Data:

  • To request access to your own personal data held by the Company, and to request a copy of personal data related to you, or to request disclosure regarding the acquisition of personal data that you did not give consent for;
  • To request obtaining your own personal data in a readable or usable form by automatic methods, or to request the Company to send or transfer such personal data to another personal data controller as prescribed by the laws, including to request obtaining your own personal data that the Company has sent or transferred to another personal data controller (except where it cannot technically be done);
  • To oppose the collection, usage, or disclosure of your personal data as prescribed by the laws;
  • To request the Company to delete, destroy, temporarily suspend the usage, or convert the personal data into a non-personally identifiable form;
  • To request the Company to suspend the usage of your personal data;
  • To request the Company to amend or add personal data to be accurate, up-to-date, complete, and not causing any misunderstandings. The Company will have the right to amend any inaccurate personal data that you used or presented to the Company for obtaining the Services, after the Company has received the accurate personal data together with the supporting evidence, at the Company’s discretion;
  • If you wish to cancel the Services, you can revoke the consent given to the Company in accordance with the method specified by the Company. Such revocation of consent will not affect the collection, usage, or disclosure of the personal data that you have already given consent for;
  • To file a complaint with the authorities if the Company does not comply with this Privacy Notice.

However, you acknowledge that these rights are basic rights. You may exercise such rights in accordance with the provisions of applicable laws. Additionally, the Company, as the personal data controller, is entitled to reject your exercise of such rights.

If you exercise any of your rights under data protection law, the Company will respond promptly and make its best effort to process such request free of charge within one calendar month after receiving all required supporting documents. Please be aware that the Company might charge a reasonable fee for complex, unfounded, excessive, or repetitive requests.

Personal Data of Minors

The Company will collect, use, or disclose the Personal Data of minors only in accordance with the standards prescribed by law. If the Company becomes aware of the import of minors’ Personal Data into its system, the Company shall take appropriate action to manage such data swiftly.

Language

The translation of this Privacy Notice into any language is for your convenience only and does not change the content of this Privacy Notice. In case of any discrepancy between the Thai version and any other language version, the Thai version shall prevail.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Notice or the processing of your Personal Data, please contact us at:

Ascend Commerce

101 True Digital Park, Phoenix Building 9th Floor, Sukhumvit Road, Bangchak, Phrakhanong, Bangkok 10260Email: dpo@ascendcorp.com
Phone: +123-456-7890

Improvement of Policy

By using any Services of the Company, you accept this Privacy Notice. The Company may amend this Privacy Notice at any time and notify you of such amendments. Continued use of the website, applications, or any system operated by the Company or any Services after notification of such amendments will be deemed as acceptance of the amendments each time.

Loading...